Contacts
For all questions and suggestions, support answers only in tickets.
Please register in the User Area.
In the title of the ticket, write the order number for faster processing of your request.
Also in your User Area you can replenish your balance and pay from it directly. Your orders are always in one place and in quick access.
After your appeal, a response from support occurs within 30-60 minutes during the daytime, but can be up to 24 hours in some cases.
Don't worry, we are always in touch. We will answer you as soon as we can.Absolutely all issues will be resolved.
The store has the right to refuse to resolve the issue to the client and close the application without its permission, in case of inappropriate behavior, use of obscene language.
DESIRED SUPPORT APPLICATION FORM:
- Your question. (example: hello, the store didn't give out accounts after payment)
- Your email
- Purchase note (example: invoice [hDWSja8hsKVNeij])
- Screenshot (example: https://imgur.com/ikJED9sf )
- What proxies you use
- What actions you performed
Screenshots are considered only from photo hosting
- https://imageup.ru/
- https://imgur.com/
- https://prnt.sc/
Please, send all the data with the question at the same time when you are contacting support. Remember that the more information you give, the faster the question will be solved! Take care of your and others' time.
Remember that a response from store support can be expected up to 24 hours (usually several minutes, and if not, up to several hours). Do not be nervous, we will answer you as soon as we can. Support has the right to refuse to resolve the issue without providing complete data on the problem.