Supplier Rules

This document sets out the binding terms for anyone listing products on HQ Accounts. By uploading accounts to the platform, you accept these rules in full.

1. General Terms

  1. The platform works with suppliers on an ongoing basis only. One-time listings are not accepted.
  2. The supplier sets the unit price. HQ Accounts adds its own markup on top. The exact markup percentage is not disclosed.
  3. The supplier may adjust the price of their product at any time.
  4. Once a product is listed, the supplier receives a link to track sales.
  5. Each supplier operates under a single account. Creating multiple accounts by the same person is prohibited.
  6. Sharing your platform account credentials with third parties is prohibited.

2. Supplier Obligations

  1. The supplier must provide a working product that fully matches its description.
  2. If a buyer reports an issue, the supplier must respond and resolve the situation within 24 hours.
  3. The supplier must provide complete and accurate product information: origin, activation method, restrictions, and usage specifics.
  4. When necessary, the supplier assists platform representatives in resolving disputes.
  5. Communication with the platform must be conducted respectfully, without flooding or spam.
  6. The supplier may not demand changes to the platform's terms. Suggestions and feedback are welcome.
  7. The supplier may not provide any services on behalf of HQ Accounts outside the platform.
  8. The supplier guarantees that all listed products are obtained lawfully, are not stolen, were not obtained through hacking, and do not infringe the rights of third parties. The platform reserves the right to request proof of product origin; refusal to provide such information constitutes grounds for product removal and immediate account blocking without the right to restoration. Accumulated funds are not paid out.

3. Product Requirements

  1. Every listed product must include a complete description: geo, account age, verification type, batch size, unit price, and preferred payment method.
  2. The description must accurately reflect the actual contents of the product. Any discrepancy between stated and actual characteristics is a rule violation. If the product does not match its description, the buyer is refunded at the supplier's expense.
  3. Product names and descriptions must be unique. Copying descriptions from other suppliers is prohibited.
  4. Upload format: one account per line.
  5. There are no batch size limits — the platform accepts both small and large wholesale volumes.
  6. Images in product descriptions are accepted only from approved hosting services: imgur.com, imgbb.com, postimages.org, prnt.sc, gyazo.com. Links to other services are grounds for product rejection.
  7. Product files must be hosted exclusively on Google Drive. Links must remain active for at least 7 days from the time of listing. The platform is not a file storage service.
  8. Products with a complex login procedure must be accompanied by a photo or video guide.

4. Prohibited Content and Actions

The following may not be listed on the platform:

  • accounts containing real personal data;
  • stolen or hacked accounts;
  • accounts with linked bank cards, real addresses, or identity documents;
  • files containing viruses, stealers, or other malware.

Suppliers are prohibited from:

  • reselling or transferring products to third parties through the platform;
  • listing duplicate products;
  • including promo codes, links to external resources, or personal contact information in product descriptions or files;
  • promoting additional services through product listings;
  • re-creating previously blocked products;
  • engaging in self-purchases to manipulate pricing, statistics, or reviews;
  • modifying data in already-sold accounts;
  • discrediting the platform or causing unjustified reputational damage on external resources.

Procedure for Handling Violations

Upon discovery of violations — whether through moderation, buyer complaints, or third-party reports — the platform acts as follows:

  1. Suspension. The product is taken off sale pending review.
  2. Notification. The supplier is notified with a description of the identified violation and a request for an explanation.
  3. Response deadline. The supplier must respond within 48 hours. Failure to respond is treated as acknowledgment of the violation.
  4. Decision. If the violation is not confirmed — the product is restored. If confirmed, the product is permanently removed, the supplier’s account is immediately blocked without the right to restoration. Accumulated funds are not paid out.

5. Payments

  1. Supplier payouts are made in USDT (TRC20 and BEP20 networks).
  2. Payouts are processed within 24 hours of the supplier's request.
  3. When a batch is fully sold, the platform may initiate a payout without a request from the supplier.
  4. HQ Accounts covers the network transfer fee. The supplier receives the full amount with no deductions.

6. Quality and Guarantees

  1. The warranty period on listed products is 3 hours from the time of sale.
  2. If a buyer reports an issue, the supplier must respond within 24 hours. Failure to respond within that period is grounds for a refund to the buyer at the supplier's expense.
  3. Damages from data leaks caused by the supplier are compensated at the supplier's expense.
  4. Products with negative reviews may be immediately removed by the platform, and the supplier’s account may be blocked without the right to restoration. Accumulated funds are not paid out.

7. Platform Obligations

  1. HQ Accounts provides the storefront, audience, and promotional tools for supplier products.
  2. Every supplier has access to a link for monitoring their sales.
  3. Transfer fees are covered by the platform.
  4. Moderation of new products is completed within 1–2 days, usually within the same day.
  5. Changes to product names, descriptions, or prices are made upon the supplier's request.
  6. The platform may update these rules at any time. The current version is always available on this page.

8. Additional Terms

  1. Internal platform data — markups, sales statistics, buyer information — is confidential. Sharing this information with third parties is prohibited.
  2. The supplier may remove their product from the catalog at any time.
  3. Working on other platforms alongside HQ Accounts is permitted. Exclusivity is not required.
  4. Upon voluntary termination of the partnership without violations, the accumulated balance is paid out to the supplier in full.

9. Liability and Indemnification

  1. The supplier bears full responsibility for products listed on the platform, including their origin, quality, accuracy of description, and compliance with applicable law.
  2. If claims, complaints, or demands are brought against the platform by third parties as a result of the supplier’s actions or products, the supplier undertakes to compensate the platform for all related costs and losses, including legal expenses.
  3. The platform reserves the right to withhold amounts necessary to cover such costs from the supplier’s funds on the platform.
  4. The supplier acknowledges that HQ Accounts acts solely as an information intermediary (agent) and bears no responsibility for the content or origin of products listed by the supplier.

Violation of these rules gives HQ Accounts the right to remove the product from the platform, immediately block the supplier’s access without the right to restoration, and withhold funds. Accumulated funds are not paid out.

Related pages: For Account Suppliers · Store Rules · Contacts