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REFUNDS / EXCHANGES / PROBLEMS WITH PURCHASE


If there are problems with the product or if after payment for any reason you couldn’t get the purchased (the store didn’t give out the goods, there were problems with accounts, accidentally closed the payment window), you must contact the store using the details of your purchase.

Remember that a response from store support can be expected up to 24 hours (usually several minutes, and if not, up to several hours). Do not be nervous, we will answer you as soon as we can.



DESIRED SUPPORT APPLICATION FORM:


1. Your question. (example: hello, the store didn’t give out accounts after payment).
2. Your mail.
3. Purchase note (example: invoice [hDWSja8hsKVNeij]).
4. A screenshot is optional (example: https://imgur.com/ikJED9sf ).


Screenshots are considered only from photo hosting https://imgur.com/ 
Please, send all the data with the question at the same time when you are contacting support. Remember that the more information you give, the faster the question will be solved! Take care of your and others' time.


 

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